Contact Show Me Animal
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Contact Show Me Animal Products for distributor bulk buying prices and shipping options. Answers to general questions are provided below.
Do you want to put your company on the front? Additionally, we provide private label options of our hard shell first aid kits.
Contact Show Me Animal by email at ShowMeAnimal@vsiserve.org or use the form provided.
Business Hours
Mon – Fri
8:00 am — 4:00 pm
Sat – Sun
Closed
Contact Show Me Animal Q/A
Can I obtain a refund if my kit has an expired item?
This would depend on who you purchased your kit through and when. If you purchased through an external vendor, it would depend on their policies and procedures. If you purchased through us, we work to ensure that items going into kits are 2-3 years (it depends on the item and its shelf life) away from expiring. In the event we overlooked one, you can notify us within 30 days of the initial purchase, and we can ship replacement items.
Can I get a refund if my order arrives damaged?
We can replace damaged orders purchased through us. Notify us within 30 days of ordering.
Why cancel my custom label kit order?
Submitting images for customized labels must be of your horse or pet. See the Customized Kit Image Requirements page for more information.
Can I return a product?
We cannot return medical items for health and safety reasons, especially once product has been opened.
How long does a first aid kit remain effective?
Kits are good for 2 years after being assembled.
How do I submit images for custom label orders?
If you order a custom label kit with your horse or pet, please see the “Customized Kit Image Requirements” page. If you are a business interested in private label options, please email us at the contact listed above.